Why am I getting noise in my readings?
Leading Cause of Noise in Your Readings One of the primary causes of noise in readings is a BNC cable that exceeds recommended lengths. The Eon™ contain...
Tue, 13 May, 2014 at 3:10 PM
Cleaning process fails to occur at predetermined temperature
Problem Heating to predetermined temperature fails to engage cleaning process. Cause The heater is hotter than the crystal. Solution Either allow t...
Tue, 13 May, 2014 at 3:10 PM
The selected COM port isn't working
Problem The selected COM port isn't working. Cause Windows automatically assumes PORT 1 exists. When a USB-to-RS-232 cable is used, the port is rar...
Thu, 29 May, 2014 at 4:12 PM
Unable to select “Temp Ctrl” or “Cleaning”
Problem Cannot select “Temp Ctrl” or “Cleaning”. Cause Incorrect relay settings. Solution Set relay 2 to Mirage™ in the setup menu to enable the fe...
Wed, 14 May, 2014 at 1:59 PM
Frequency reads 0
Problem Frequency reads 0. Cause Eon™ is experiencing a communication issue. Solution Restart the software, making sure the correct COM port is se...
Mon, 16 Jun, 2014 at 9:15 AM
Frequency reads -2
Problem Frequency reads -2. Cause Crystal sensor is not being recognized. Solution Reconnect the crystal and try again.
Thu, 29 May, 2014 at 4:14 PM
Eon™ Undetected by Software
Problem Software interface displays no information on Eon™. Cause Wrong COM port selected. Solution Restart and select the correct COM port.
Thu, 29 May, 2014 at 4:14 PM