Eon™
Leading Cause of Noise in Your Readings
One of the primary causes of noise in readings is a BNC cable that exceeds recommended lengths. The Eon™ contain...
Tue, 13 May, 2014 at 3:10 PM
Problem
Heating to predetermined temperature fails to engage cleaning process. Cause
The heater is hotter than the crystal.
Solution
Either allow t...
Tue, 13 May, 2014 at 3:10 PM
Problem
The selected COM port isn't working. Cause
Windows
automatically assumes PORT 1 exists. When a USB-to-RS-232 cable is used, the port is rar...
Thu, 29 May, 2014 at 4:12 PM
Problem
Cannot select “Temp Ctrl” or “Cleaning”. Cause
Incorrect relay settings.
Solution
Set relay 2 to Mirage™ in the setup menu to enable the fe...
Wed, 14 May, 2014 at 1:59 PM
Problem
Frequency reads 0. Cause
Eon™ is experiencing a communication issue.
Solution
Restart the software, making
sure the correct COM port is se...
Mon, 16 Jun, 2014 at 9:15 AM
Problem
Frequency reads -2. Cause
Crystal sensor is not being recognized.
Solution
Reconnect the
crystal and try again.
Thu, 29 May, 2014 at 4:14 PM
Problem
Software interface displays no information on Eon™. Cause
Wrong COM port selected. Solution
Restart and select the
correct COM port.
Thu, 29 May, 2014 at 4:14 PM